Try to wait for Netflix to resolve and fix the issue on their own turf before relaunching the app.
If it is, it may be the reason why you see the black screen. The Netflix black screen video problem is typically experienced by people watching content using an Android phone or iPhone, Xbox One console, or smart TV device.īefore anything else, you need to check if the Netflix server is down. How to Troubleshoot & Fix Netflix Black Screen Video Error with Sound or No Sound on Android Phone or Smart TV Photo by Andres Jasso on Unsplash Still, you can deal with them using several troubleshooting tips that we have gathered below. It may seem similar, but sometimes, the reasons behind these issues are different. One is when you have a black screen but with audio or sound, and the other is without any sound at all. There are two scenarios when you get the black screen issue of Netflix. But then, Netflix hinders your escapade with a black screen video error. You may be looking forward to a night where you can binge-watch your favorite TV series or Netflix original movie. Still, it is not exempted from potential problems and issues that can disrupt your streaming experience. Netflix is one of the most popular streaming services with worldwide reach today.
